Mountain Park Animal Hospital

After at least 10 years of taking my pets to Mountain Park animal hospital, no more. What used to be a family feel vet office has turned into a non-caring, long wait, money hungry business. Every time you call, you are always put on hold and usually for a significant amount of time. Every visit, there is a long wait before they number one answer your call and the number to actually come and get your vet from the parking lot. Jenny in particular is awful. She is short with a rude tone and condescending with her words. She acts as if they are doing me a favor and being our vet instead of treating me, my family and my animals like a valued patients and customers. Dr. Jerry, I believe was recently also so rude and judgmental about a food I had found as a suggestion for our new Great Pyrenees puppy. She was unable to find it by googling and assumed that it therefore was not a good food. I quickly googled it and found the information and emailed it to her as requested so that she could look it over and inform me as to whether she recommended the food or not. I never got a response even after requesting it a second time.

My cat Theo always seems to be happy when I pick him up from there. Weird, but I take him other placed and he's mad at me hides when he comes home, won't speak to me. Can't explain it but I listen to my pet.

Dr. B and Casey, and all the staff I have met, are caring and supportive. I am so glad that Gabby and Mikey and I found them in 2018. Gabby was diabetic and was on insulin. Dr.nB worked with us so Gabby after some months did not have to have 2 shots of insulin each day. When each cat became frail and not thriving, Dr B helped us through the process. Everyone has been so attentive and professional. Best pet care we ever had. They are and were very supportive when each of my cat kids left this earth at 16 and 1/2 years. I consider Dr. B and staff my friends. Highly recommend their services.

Friendly, knowledgeable staff that make you feel like you've been best friends for forever ago.

Great and check on animal after shots. I have the stickers from vaccines put on pprwrk so to know and verify they did their job. Very polite.