Mary's Florist

Completely unprofessional!!! First encounter with Mary’s Flower Shop and definitely the last! I called from out of town, while my mother was in the store on FaceTime with me. We were trying to choose some flowers for my aunts funeral and FaceTime was the only way to do that safely with Covid. We picked out a spray and agreed on said price. I told my mother and the lady I wished to pay for the flowers over the phone with my credit card. My mom at this point had transferred me back to speakerphone and the florist ask for my credit card number and told my mother to “write it down”. I said, “ I don’t feel comfortable with anyone writing all my credit card information down and it lying around and I would rather she just take the number and put it in the manually”. Next thing I know I’m talking to the florist and she’s says, “ go ahead, I’ll take your number”. After I completed my entire credit card number, I noticed quite a bit of noise in the back and say, “ you don’t have me on speaker phone still, do you”? Her response, “yeah, but it’s just us”. First off, I don’t know who “us” is? Secondly, you never take a credit card number on speaker phone in a business!! So unprofessional! My husband called to speak with her about the unprofessionalism of this and she hangs up on him!! Not to mention, apparently there was about 6 people total in the store at the time I gave my credit card number on speakerphone without knowing! Oh, and on a side note... they were OUT of flowers!!! A florist “out of flowers and waiting on a shipment”, imagine that! My order was taken care of professionally with no issues at another town competitor! Out of town shoppers, try The Flower Shop, much more competent and professional!