Colonial Gateway Veterinary Center

I’ve brought my dog here several times and they have always been sweet and accommodating! Dr. Pierce is great and I feel comfortable bringing my dog here when we need to come in.

The doctor and staff were very sweet and gentle with my sweet girl. They were extremely polite. I will definitely go back again

My friend sent me and my golden retriever to the animal hospital of the palm beach and we absolutely them. They are very caring and concerned about my pups needs. I have been going there for a few years and they have never disappointed.

I brought my dog in for an ear infection. This was in midst of pandemic. Where people were losing jobs and money. As a family member loved I immediately took her in for a consult. She was treated a few months prior diagnosed with ear mites. Dr Vigo came to the car and after the examination was insistent that emergency surgery was the best solution for her severe ear infection. We scheduled for that following morning 9am. The anesthesiologists was a bit abrasive and unprofessional with the disruption of the conversation. Dr Vigo insisted that the surgery was the best method of treatment to resolve any reoccurring issues. There was no consultation of post operative outcomes such as a defaced cosmetic appearance of her ear nor was I advised that her ear would never be erect again. One week post op visit Dr Vigo kept asking me if I was providing all the post op meds, I responded yes all given. Dr goes into office returns to inform me she forgot to give me the anti inflammatory medsnTells me she’ll give me 10%off due to her error. I kept her cone on did all as instructed. Only to have the condition be reoccurrent. I called in and questioned her ear’s appearance and the doctor said it may or may not correct itself. And proceeded to state that she informed me. I told her that was not correct. I had to inquire so she immediately stated that it was necessary. Long story short I took her to another vet and they advised that not even dermatologist plastic surgeons make that surgical recommendation. The first treatment is aggressive steroid and antibiotic treatment. That they do not do that surgery and my poor girl will never have her ear straight again. I would refrain from this service provider. I feel that I was taken advantage of 650.00 down the drain. My new doctor did allergy tests and we know now what the root cause is and the appropriate treatment method. For less than what I was robbed for from Dr VigonI feel awful for my girl. Although she’s beautiful Dr Vigo has left my dogs ear completely deformed. If you are a single parent sole house provider and love your baby.Do Not seek treatment here. Get a second opinion because you may make a decision that will hurt your loved one. For someone’s financial gain.nO- KD

I think they are awesome and have always given excellent service. They have given me options to fit my budget and I don’t feel they are there just to make money but because they actually care about their clients!!!