Map
Detailed Information
- Place Types Funeral home
- Address 629 Cedar St, West Bend, WI 53095, USA
- Coordinate 43.4257913,-88.1846249
- Website http://schmidtfuneralhome.com/
- Rating Unknown
- Compound Code CRG8+85 West Bend, WI, USA
Photos
Reviews
Recently was in WI attending to the estate of my mother who passed in June 2020. Went through the choices with their representative and the experience was good for that bit. Following that, there was a delay in cremation (not unexpected considering the times) however, it was made perfectly clear multiple times that I wanted to be present for the cremation itself.--I even stayed in town (I'm from WA state) to wait until she could be cremated. I did not want her to be alone. Well, needless to say, I got a call on Monday (even though I had talked to them literally on Friday about being there when they cremated her) and was told she was cremated and that I could pick up the ashes. They also told me they would order extra copies of the death certificate and only provided me 2. I was specifically assured it shouldn't be a problem. I had to pay $60 more to have the county rush more to me.nnWhen it comes to funeral care, you only get one chance to get things right. It literally requires one singular thing, be detail-oriented and compassionate. I can say they were compassionate and nice but failed miserably in the thorough category and never addressed the screw up when I politely brought it up after they e-mailed me the bill.
Amy handled the passing of my grandfather beautifully. I greatly appreciate her professionalism and attention to detail. Because of her hard work, we were able to give him the goodbye he deserved. Thank you so much Amy!
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