South Valley Equine - Heritage Location

In contrast to some, I have been delighted that the phone is answered quickly, by a person, who is very pleasant and helpful. The professional staff have communicated in detail when they are able to call. As a physician I know how difficult that is when there is a lot to do, NOW. They are caring for our very sick horse and have been attentive and effective during the Labor Day holidays.

This review is ONLY for the office staff (receptionist). They do NOT answer their phone at this location, EVER. Nor do they return voicemails. I have to call to the other office and ask them for help. This is unacceptable in my opinion, especially if you’re having an emergency. PLEASE, PLEASE, PLEASE hire someone who’s sole responsibility is answering calls and scheduling appointments! Or at very least, hire an answering service. The vets here are great, caring and attentive; but not being able to get a hold of anyone is beyond frustrating, and honestly makes me want to find another vet.

Sarah did great and showed amazing customer service

Excellent care for your horses. Dr. Reese and staff are the best.

South Valley has always been there when we've needed them. They've always squoze us in their schedule when we've had horse emergencies, and they came out at the drop of a hat to put down our horse when he was suffering when no one else would. They even sent us a card because they knew how hard that was for us. Definitely have 5 stars in our book :) Dr Bartlett is also amazing! I was about to sell my horse because she was acting so crazy, until I heard of equine chiropractics. After a few treatments she was back to her old sweet self! I have her adjusted every few months and she is still healthy and happy!