Map
Detailed Information
- Place Types Funeral home
- Address 1010 N Wright Rd, Janesville, WI 53546, USA
- Coordinate 42.6967131,-88.9724206
- Website http://www.henkeclarson.com/
- Rating 3.5
- Compound Code M2WH+M2 Janesville, WI, USA
Photos
Reviews
The facility is a very nice place. The staff is not. They were unprepared and unprofessional. They set aside the first hour of a viewing for family only. I arrived with 25 minutes of that time left. I was TOLD, not asked, to sign the guest register and was told I could go in soon. Never asked me if I was family or a friend! Just assumed I was a friend! I simply walked in, past her, since it was my Uncle's funeral. They did offer cold bottles of water and a couple of sodas. It was in a mini fridge, like what you have in a hotel. When I asked if they had anymore water for some elderly relatives, she asked if I got them from the fridge. I told her I had at which point she told me there was no more. No apology, no offer to get more from a gas station or store...just...No, that's all we have. Very poor job of dealing with family and friends of the deceased. They did do a rather good job on my Uncle, which is the only reason for 2 stars. I get that it's a funeral home... but they need to realize, YOU DO WORK WITH THE LIVING AS WELL!
Henke-Clarson have taken care of the final arrangements for both my brother, in 2005 and my dad, in 2017. I am very happy with their service and their attention to detail. In as much as a funeral home can make a the passing of a loved one easier, they did so. I recommend them.
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