Map
Detailed Information
- Place Types Funeral home
- Address 1617 N 19th St, Superior, WI 54880, USA
- Coordinate 46.716106,-92.102077
- Website http://www.downsfh.com/
- Rating Unknown
- Compound Code PV8X+C5 Superior, WI, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Mr. Butterworth was excellent to work with during the difficult time when there is a loss of a loved one. He is very caring and compassionate. He was through in his explanations of the funeral process and what decisions the family had to make and when they had to be made.
Al Butterworth has done multiple funerals for family members and is a kind, compassionate and caring individual. I have never seen him act in a manner less than exemplary and takes pride in his work... definitely a tough profession, dealing with people at their worst time. As long as Al continues to do funeral and mortuary work, our family will continue to use Downs.
If there was an option of no stars then I would have selected that option. Al Butterfield, the Funeral Director does not emphasize with the deceased's family and also has issues with listening to direction. Mr. Butterfield did not listen to the families wishes and decided to go ahead with his own decisions and did not include the family in any of the options. There was family member who had traveled from Miami to say goodbye to her brother. Her only request was to see her brother one last time. Upon her arrival she was informed by the funeral director she was not allowed to see her brother because he already been sent off to the crematorium. Her only other request was to take half of her brothers remains back home to Miami with her. Instead she boarded her plane home this afternoon and was told by her sister in law he was ready to bring home and that the funeral director had shipped off her half YESTERDAY to Miami. Really? No communication. The funeral director just decided this was best.
I have used there services twice. One with the owner and the other with Al. Each time they took there time and helped our family out in this difficult time in our lives. Thank you Jeff and AL
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