Beste David DVM

Beste is the best! All the vets, technicians and all others that work there are extreme animal lovers, and are also very kind to their humans. They tell you all that they can do for your pet, but give you options. They don't try to shame you into things you can't afford. We have brought our pets here for many years, as well as the kennels and couldn't be happier.

Some new doctors/veterinarians. The staff is normally very pleasant! However, recently had one young lady who was not pleasant on the phone. Apparently my socioeconomic status was not high enough for her to patient or understanding. At the appointment the staff was very friendly; however, $800 later and they still can't tell me what is wrong with the dog. The doctors/veterinarians who have been there the longest are my favorites!!!! they are very patient, understanding, and discuss the options. The newer veterinarians don't explain the costs or options as well and seem surprised that people don't have bottomless pockets.

As an owner of several pets over the years, I have always dreaded going to this vet office. Their patient care is fine, but their customer service is terrible. They can’t manage their waiting room. Plan to wait over an hour passed your appointment. I have told the owner and his response was to shrug his shoulders. Switching vets.

we had to put our cat down and they were so sensitive to our needs, they didn't rush anything gave us the time we needed to say goodbye, and very reasonable best around, the staff is great and the Doctor is great with the animals, Thank You so much been going there for over 20 yrs and I am from New Castle, I drive to Middletown for the great service.

Very helpful and friendly