Windcrest Animal Hospital

Written by my mom:nI have been taking my cats to Windcrest for years. Recently, one of my cats got really sick, stayed in their ICU for 2 days, was released to me, took a turn for the worse that night and was euthanized the next day. He had cancer. Never during his stay in ICU was cancer ever mentioned! Never! While it is so hard to lose a pet, the situation was made worse by the complete lack of communication by the hospital. After paying over $4000 in vet bills, I was left with absolutely no answers. That is, until a necropsy was performed. After this heartbreaking experience, I will not be returning and hope nothing like this happens to others.

My little dog had developed an issue where he seemed in a lot of pain and was terribly shaking his head. I had no choice but to take him in for an emergency visit. His regular vet, faithful friends does not have emergency visits, so since windcrest is only 5 minutes away, we called them.nNow, this is the only reason I'm giving 4 stars and not 5.... Being disabled , I don't make much, and only get paid once a month, which was the day after I was trying to make his appointment. There was no way they would see him unless we paid right then and there, and the price for the visit was really high, 159.00 right off the bat.nI had to apply for some credit, which thank God I got approved for to be able to get him taken care of.nHis normal vet charges is 38.00 a visit, so we really weren't prepared for these high costs.nBut that being said, they were very nice there, and the Dr, who we had to speak with by phone, after sending Yoshi in by himself, another thing we weren't thrilled about, but his regular vet was operating the same way, so I'm not blaming windcrest for that with the covid issues, but anyway, the Dr took time to thoroughly explain exactly what was going on and did not make me feel rushed at all.nThey took great care of my little pal, and got him fixed up with some meds and he was feeling much better within a day.nThen two or three days later, they called for a follow up to see how he was doing, and they answered several questions I had again. So I was very satisfied with their professionalism, and the way they treated both me and Yoshi.nnIf your not really limited by a fixed income, I highly recommend them based on my first experience with them. If I ever need to take him anywhere for an emergency again, it will be there.

Excellent service. They have covid protocols in place to keep everyone safe. Everyone on staff was friendly and made you feel comfortable with the service provided. I would recommend Windcrest Animal Hospital to any pet owners that want their pets cared for by professional, caring animal lovers while adhering to safety procedures.

I cannot say enough good things about Windcrest Animal Hospital and their team. Dr. Namey has provided exceptional care to my senior dog, have flexible boarding services, and always do a thorough exam. Love the team at Windcrest!

Dr Haviland was Amazing! My African Grey, Diamond has not been seen in over 20 years because of a bad experience at another Animal Hospital. Dr. Haviland put Diamond at ease almost instantly and showed no stress whatsoever! In fact, Diamond was a flirt with the Doctor and her assistant, something I never knew about him!