Shaw-Howard Univ Station

Its a convient station its always clean and the station mangers are polite and helpful.

I asked the station manager if I may use the restroom. I was refused. I asked if there would be a train to take care of the people who were waiting; if metro would keep the station open past 2:00am for the people who were waiting for the delayed trains, and then the metro employee (presumably the station manager) told his associate to close the door. Gasp! I can’t believe I was treated so rudely, and it was 10 degrees Fahrenheit outside. I will never use Metro again. Additionally, I will tell everyone who visits and everyone who lives in DC about what happened to me. Metro is an embarrassment to our nation’s capitol. Shame!

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Well designed and well organized stations,nnFriendly security always there to help..

Poor station! Station managers don't assist passengers & the escalator is broken every other week! Also no elevator for disabled passengers on the R st exit