Caulfeild Village Insurance Centre

This place is only good if you don't deal with Linda. There is something seriously wrong with her. Everything she has ever looked at, that I have brought in, she has tried to reject. This included vehicle transfers in an estate and a brand new car I purchased for my son's graduation yesterday. His surprise was somewhat ruined because I had to go to another broker to get the insurance. If you go here just say "anyone but Linda."

Excellent service. Helpful and efficient with both my auto and home insurance.

Good place for your insurance needs!!

Overall experience was fine, I was just getting my car reinsured. The issue I had was with how I was auto enrolled in the monthly payment plan. There is the 2.99%interest rate and an additional ~2.25% fee(which I assume comes from the insurance broker, I may be wrong). When I asked what the cost of borrowing was they told me it was under 3%, not the actual 5.25%. I was surprised by this and then they told me they had already put the paperwork through and they would need to cancel the insurance transaction and start again, which felt like they were trying to talk me out of changing because they would lose the 2.25% bonus they signed me up for.

I may not be a fan of icbc, but i found the staff to be quite helpful.