Hub City Volkswagen

My wife and I decided to purchase a new family vehicle and Sonny and Kiran were absolutely amazing to deal with. They were happy to answer any questions we had and were very patient while waiting for us to make a decision. We never felt pressured into making a decision and we never felt like they were trying to force into a deal. I can honestly say our decision was an easy one in the end because of those two gentlemen. Keep up that great work. Were happy to now be part of the Volkswagon family with our new Atlas.

I would give this review a 5 star for my experience earlier in the year. My husband and I had two wonderful women help us, answer all our questions, they both exceeded our expectations. Recently when returning to purchase my new vehicle, we were shocked to discover all the sales staff are gone except for their foreign worker. We went to Hubcity because they are locally owned and big supporters in our community, with the intention of keeping money in our economy. We thought it would be a seamless transaction as we already trusted the sales lady. However, both my husband and myself found the fellow rather arrogant, we ended up leaving the dealership with a bad taste in our mouths. Its shameful the owners have little regard for their staff, and I certainly do not buy the covid layoff excuse either as the dealership was rather busy! Us old fogies would like to deal with who we already know and trust. I am the proud owner of my new cross sport thanks to a quick trip to the okanagan. If you are in the market for a VW, I recommend you head south!

Brought my older Volvo in for a four wheel alignment. Price was reasonable, it was scheduled quickly and done right. Car now tracks perfectly and the steering wheel is straight ahead when the car is traveling straight ahead. They provided me a copy of the before and after settings and there was many adjustments made. Staff is friendly and I would not hesitate to return. That was a year ago at service. Im not sure I trust the sales department today. They have a 2015 Used BMW M online no pictures and no real defining details under $15000, I wanted to find out more because any M under 15 sounds suspicious. I went by I looked through the lot and no BMW. So I asked sales guy about the used BMW online, what BMW he said how much was it? like he didn't know what BMW I was talking about. This is a very small dealer that has one BMW on their page. He said oh that BMW, thats a motorbike. I said well that's kind of crooked your a VW dealer listing a motorcycle without a picture or any defining details in the description and it is labeled something that is easily mistaken for the BMW M series of cars. He didn't seem to care and walked away. Just be honest and tell people what you are selling online.

I purchased a vehicle at Hub city last year, mainly because of the involvement they have in the community. However I feel like I needed to write a review after reading the disgusting comments from Tanya MacDonald in regards to "foreign worker" and his attitude. I've had nothing but positive experiences with this dealership (including said worker), they gave me a fair price and even if its not a steal, I know that at least some of my money is going back in the community. We're all facing challenges during these times, but assuming that the business got rid of everyone and kept a foreign worker based on the colour of his skin is just classless. Do you know his tenure? or performance?...Keep doing you HCV

I love going to this dealership. More than the fact that I love my volkswagens I also love dealing with Sunny. He's always sticking his neck out and going the extra mile to make us happy! Highly recommend! Anybody who needs a new family vehicle or even a sedan or a golf R it doesn't matter please go to Hub City Motors!