Penticton Honda

During an October drive to Penticton from Alberta, I experienced heavy rain. My recently purchased 2015 Honda Fit was long due for new, 3 season tires and I had not yet installed the winters which had come with the private party purchase. Hydroplaning slightly on the drive, I was eager to replace my worn out set before driving home. After phoning around Penticton for my unusually small tire size on a Thursday, I ordered Michelin Defender T & H’s from Penticton Honda at a competitive price. However, at the time I ordered, the garage service manager apologized that they would be unable to install them until the following Tuesday. Since I was driving home on the Sunday, I called around Penticton but could find nowhere to get them installed by Saturday afternoon. With many people switching to winters at the time, every shop was booked solid for days. Understanding my situation, the Hyundai dealership service department,, under the same ownership as (and right next to) the Honda dealer, kindly offered to somehow squeeze me into their super tight schedule before my drive home. When, ironically, only three of my four tires arrived at Honda in time for my Friday Hyundai appointment, the Hyundai service manager agreed to install them so long as I brought in my fourth tire before traveling far. When the fourth tire finally arrived Saturday afternoon, Hyundai was understandably scrambling to meet booked client expectations before closing at 4. Amazingly, Honda’s own service manager offered to personally install the last tire on my rim and place it on my car himself. I truly appreciated his above and beyond support. And I commend the way these two dealerships worked together to treat me exceptionally well in a pinch.

I had quite the experience with these guys. I was traveling from Penticton to Calgary on Thanksgiving weekend. I had just had 4 new tires installed. I didn't get too far down the road before one blew up and I had three flats. There was no managers around at the time to help me at all. So I got my problem fixed and took it on good faith they would help me out when I spoke with them. I emailed Elias on the following week and he replied quickly and said he would put me in touch with Guy. They then took great care of me and fixed all wrongs. I was impressed with their quick responses and genuine concerns. But most importantly they backed their work and name. Good job guys and thank you!!

We recently purchased our first vehicle from Penticton Honda. This was a whole new experience for our family and both Daigen (sales) and Ryan (finance manager) were extremely helpful and made us feel confident and comfortable with the decision we made. We felt like we got all of the information we needed and never once felt pushed to buy something that didn’t work for us or our budget. We would definitely buy here again and would recommend Penticton Honda to any friend as our overall experience was nothing but positive.

Penticton Honda never disappoints. Ed is always ready to help at service and makes everything go smoothly. I highly recommend the service department here. Amazing, friendly, helpful, skilled and knowledgeable staff. Thanks Honda!

I purchased a new Civic from Kirk and Linda (financing). They were both awesome. Linda really is the best, she answered all of my questions and she really found the best deal for me. Excellent first impressions, and I love the new ride. I'll be a returning customer. *follow up 2 years later* - Fantastic place. I have been visiting here for all my scheduled maintenance and recently purchased new tires from here. Their oil change prices and prices on tires were more competitive than any other shop in town. Great customer service from Nicole and James. Thanks guys! You rock