Murray Buick GMC Penticton

Lets just say this place blew my mind!! Logan was just amazing and patient. Not having the best credit, he was able to find me the best interest rates and finacing that fit my budget. Best Customer Service!! Thank you Murray!!

Both times I have been here I got Outstanding service,did take longer then expected but keep my up to date on the status of my truck and went above and beyond to make sure my truck was fixed Right the first time. Only place I will take my truck for now on. Keep up the good work.

After 30 years of GM vehicles we will never buy again because of the poor service at this dealership. Where to start...No diagnosis, mis- diagnosis, changing of parts unnecessarily at $1600 a pop and after the fact saying we were told there was no guarantee the changed part would solve the problem, waiting weeks for parts with no notification, never a car wash despite thousands of dollars, saying we had to replace a transmission they knew we had just rebuilt, and it goes on. We feel we were given incorrect or conflicting information and written documentation did not match the verbal info. Prior to that we had a recall on a power harness to a heated seat that they “fixed” but the heat never worked again. Their solution was $600+ to replace the entire seat. Another time we asked them to pair a key. They told us there was a problem with a control module and it would need to be replaced at $600 but our existing key worked just fine so the module was clearly not faulty. Their documentation says they were given insufficient diagnosis time and nothing about their saying the control module needed replacement. The service manager became involved in our last problem and was at least polite, offered possible solutions , looked for the real problem and gave us some resolution but not enough to continue working with this dealership. It was exhausting, we lost trust, spent a lot of money and time, and gas driving back and forth. A super disappointment. We now own a Toyota.

Was driving on highway #3 heading to Naramata when my brakes felt a little different heading down one of the hills. Made a call to Murray GMC and Peter the service manager got me in on short notice. Not only did they fix my brake issues, I also got new tires all around. Didn't realize they were the tires at cost place. They were also able to give me a loaner car while all rental places in town had nothing. Had an excellent experience due to great people and service.

Don. In the body shop is a good guy to talk to,he will help you