Map
Detailed Information
- Place Types Bicycle store
- Address 1162 Bank St, Ottawa, ON K1S 3X8, Canada
- Coordinate 45.3926453,-75.682485
- Website http://giantottawa.ca/
- Rating 4.7
- Compound Code 98V9+32 Nepean, Ottawa, ON, Canada
Openning hours
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday 12:00 – 5:00 PM
- Friday 12:00 – 5:00 PM
- Saturday 10:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
I bought my bike at Giant four years ago. Still riding the bike and thoroughly enjoying it. Their yearly tune up is a great service and if something extra has to be done on the bike, you can rely on them to do repairs. If something isn't working, they track it down and fix it. The staff is courteous and friendly. I have only good things to say about the products and service at Giant Ottawa.
Amazing bikes and great service! Staff are friendly and highly knowledgeable. Bikes are amazing quality. Right now inventory is really low, so I would recommend calling them first to see if they have anything you’re looking for.
Would recommend this location as your top choice. Friendly staff. Knowable and very patient with first time bike shoppers like my self.
Head in and find out for yourself
As someone that’s new to Ottawa and entering into the work of road cycling I’ve been visiting many shops in Ottawa for repair, parts, and the right gear. My experience here has been the best by far. The staff member that helped me was incredibly friendly, knowledgable, and helpful. Highly recommend!
1. It seems like they only hire kind and attentive staff. It takes me a long time to make a decision on items over $100. So when I was looking for a bike in the $1500-$2000 range, I was paralyzed. These guys answered all my questions through emails (a lot of emails!), phone calls, and in person. It's not only that they were patient with me, it's that it didn't feel like I was doing anything for them to be impatient about. Answered every question like it was my first. [And all this through all the restrictions for covid, when they could only see customers on the sidewalk.]
2. I destroyed the presta valve on my tubeless tire and they said just to come on in. I did "come on in" and the tech fixed it and didn't charge me. And no judgement on how I destroyed it. :)
3. Also, when you buy one of their bikes you get a free annual tune-up for the life of the bike.
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