Westland Insurance Claims Department

I've had house insurance from Westland for about 3 years after making the switch from my previous provider (Westland was price equivalent but gave more coverage). Recently my wife's bike was stolen and I needed to get some information on whether a claim on my insurance would be beneficial or not. Sarah Race was great in guiding me through the process and providing clear information and support on making a claim. The process seemed convoluted at the time, but she was able to answer all my questions and provide honest and timely advice. Thanks Sarah Race!

I've had an excellent support since the day one when I had to call to report the damage done to our house by a car crash. It was significant. The adjuster Andrea Symons came right on the next day, made the assessment, assured and led us to the temporary housing arrangement, with care and kindness. It has been a long haul, as the entire restoration and repair took almost half a year, during that time Andrea stayed just as steadily as we wanted, making sure that we could come back to home safely when all the necessary restoration and repair work were completed. And yes it's now all in order Andrea! We knew the limit of payouts by the company as you made it clear in the first place that the less for the costs, the better. We went along with that in mind. It worked. We've had such a great understanding with each other. Thank you Andrea, we'll definitely recommend Westland Insurance to anybody.

First time during a lifetime of paying home insurance that I needed to use it in Feb 2019. Tree down on house caused roof damage and personal upset. Worked with Andrea Symons who from the outset was informative and helpful. Clearly a professional, Andrea made sure I understood each step of the process and provided helpful guidance and advice. A tough situation was made a lot easier to deal with because of Andrea's support. Not many insured will ever have to deal with a claim of this type, but if they are with Westland and get connected to Andrea then they can expect a professional response.

When I opened my first claim with Westland Insurance, I was promptly assigned Andrea Symons as my adjuster. She was easy to work with and guided me through the claim process, making me feel at ease. Thanks to her expertise and commitment, she helped my dysfunctional property management company understand that I was not at fault for damages. It was a good experience. Recommended.

Friendly and fast service. Monica was very helpful and professional.