Brossard Chevrolet Buick GMC Inc.

This company has been involved in our community and has sponsored our softball league in a neighboring borough, so when it came to my next vehicle I decided to give them a shot. I leased a Chevy Silverado, and received excellent service that was fully bilingual, not to mention a beautiful truck! Special thanks to Martin Marleau whose commitment, dedication and personal touch made this experience a true pleasure.

Looking at a few options of cars. Walked in met Steve at the appointed time. We reviewed a few car options and test drove an fully electric Bolt. He was knowledgeable and provide a bit of insight. After completing the test drive Steve provided me with pricing options. The entire experience was pleasant and completely pressure free. I am not sure that the Bolt is exactly what I am looking for but I would gladly revisit the dealership and Steve once I am closer to making a decision.

Outside charging station has been out of order for months and their own car is always connected to the other available one. When you purchase an electric car they say : ‘’come anytime to charge for free’’ but it is never available. Staff is friendly

Yesterday, my Volt 2017 was not starting, no power. So I call Chevrolet Brossard Service and they told me to contact GM road assistance to get my car towed. I really needed to get to work, so I got a ride to the car dealer to get a rental car. In the meantime, the towing company came to my place and tried to boost the car, which worked. No need to tow it any more. I couldn't bring back the rental car until the next morning and now they wanted to charge me the rental because, although I was entitled to a free rental since I was under warranty, they couldn't get reimbursed by GM if my car was not in their garage for repair. Really???!! They never told me that so I left, refusing to pay and called GM to place a complaint. They also added that they would never rent me a car anymore if I was leaving without paying. On top, they suddenly couldn't offer me a ride home (6 km from their place) saying that their service was off for the next hour for lunch. Which I found up was not true because when I went outside to hitchhike back home, their 'limousine' was right there and the gentleman nicely gave me a ride, saying he had no problem to work during the lunch time. This is a really unfortunate event because when I get a good service, I like staying with the same car dealer, even if I change car. I don't see how I can go back now. I'll need to find another dealer to take care of my Volt. :-(

Today I went to see the new Chevy Blazer and I was treated very kindly by the reception and the sales team at this place. I would like to thank Patricia who welcomed me with a nice smile and took the time to show me the Blazer and explain all the options. She also offered me to go for a test drive eventhough she knew that I am not going to buy anything at that moment. [I was at another dealership across the street and although I am already their client and their cars are among the most expensive cars in the market, I was NOT treated nicely.] I am very satisfied with my experience and for sure I will comeback to this dealership when the time comes to change my car.