Cycles VB Inc

Just picked up my bike, needed a new inner tube nothing more nothing less. Said they call me the next day when it was finished and they didn't call, I had to show up and ask for my bike back. Like some of the other comments I saw the chain was greased when I didn't ask for it, the communication with this store is absolutely horrendous. I've only had my bike for a day now and everything seems okay...but I'll 100% come back here to re-review if something goes wrong, I highly doubt I'll EVER return here again.

I am giving 2 stars because the owner helped me to find the cable which i needed for my cycle. But i am disappointed with the treatment.I asked for a 11 inch cable and he gave me 11 cm.. after i realised and i went back to him ..he told me thats a good technique. I would like you to know that if i have to cheat you guys i wouldn't have paid the whole money .

Let me explain to you the situation: my dad had the brake cable to replace the broken. So, we went to see the owner of the store. However, he was offering to charge us a brake cable that he had (which was NOT the right part) and he did his so-called diagnostic of the bike. We had a pretty old bike but we were able to change the parts on our own. He wanted to change everything but we didn’t want to. We went to see another bike shop and they were able to fix the brake cable. I was so disappointed but that man went from « he was willing to help » to « I am busy » discourse in a matter of minutes. Not only that, but other clients were also given the same treatment. If you have a newer bike, maybe you’ll have a better luck with the man. However, since we had pretty good knowledge of fixing bikes but just needed help for that one part, I was disappointed that he wasn’t nice at all. Un peu déçu du service étant donné que ça ne devrait pas être long de remplacer le câble en question. He had a very condescending tone and the fact that he was about to charge us an exorbitant amount makes me think that he was really crafty. But this is the first time I get to say this to any place: I DO NOT RECOMMEND THIS STORE AT ALL. Please find someone else to help you and try other bike shops. This man definitely did not have any patience or kindness. Have a nice day guys!

Don’t go here. He ripped me off in one month. The first time, i brought my bike for alignment and he told me at first 20$. Then i come back a week later he said my wheels are old so he couldn’t do it. Also his mechanic wasn’t in yet so he got lazy. He charged me 40$ for not doing anything but greasing my chain which i didn’t ask for. I can’t even start about the second time... it’s my fault i went back there. Unfortunately there are no real bike shops in the area

Dishonest and deceitful . Try to avoid this shop. guys beware please .