Cap's E-Bikes Only In Port Moody

Excellent customer service! I broke my chain in the middle of a 77km ride. Thanks to Caps for helping me fix the chain for the ride home. I'll be back next week to buy the multi tool

Staff member was rude to my child yesterday. Snapped at her when she didn't answer his question about how old she was, said "come on it's a simple question!" She came out with her dad very upset and confused. It wasn't even busy...but there's no excuse for treating people this way. I hope the staff can get some training and consider that people have diverse abilities and could be non-verbal.

The service is exelent.. They fixed my son's bike in 10 minutes when it was urgent

We went in to have a seat swapped. They did not charge us for the service even though the new seat was not from Cap's. Then they encouraged us demo e-bikes even though they did not know that we are seriously interested in getting one. They were funny, friendly and knowledgeable with a wide range of well-priced product. First rate experience!

Went in and looked at a few bikes. Was immediately greeted by the bike mechanic he was very helpful and asked me if I wanted a tour of their electric bikes. He showed me three different models and why there was a difference in the pricing. He then let me try a couple models around the block. I was very impressed with their service and will be going back to check out the electric bikes further with my girlfriend.