Auto West BMW

The staff are courteous , polite and very accommodating. I’ve been to car dealers where agents are snooty. Not here!! Byron Luu was very accommodating and patient with all my inquiries. Great offers that are hard to refuse. Excellent service too!! I would give a 6 star if three was one. 😊

I can have no complaints.I saw a used vehicle I was interested in. Byron got back to me and we came to a deal without me seeing the vehicle but with the caveat of inspection and test. It was all very open and honest, then we asked about trading in and a new offer was completed. Byron was a great communicator throughout the process and I was very happy when we met him. I loved the “reveal” of our, ew to us, car. Pleasure to deal with, would have no problem recommending them if you see a vehicle in that area. Thanks Byron, nice job!

We are extremely happy with our experience at Auto West BMW. Jose first contacted us 4 months before our lease is due but we weren’t interested in the models available at the time. He kept us posted with inventory coming into the dealership. When we finally decided to go to the dealership, he was knowledgable and went above and beyond to make sure our needs were met and more. Everyone in the dealership worked together to make our process seamless and smooth. We would recommend Auto West BMW and Jose for your next BMW purchase.

Paul is a fantastic representative for BMW. He keeps it professional and becomes your friend in a matter of minutes. The atmosphere he gives off is positive with a bucket full of good vibes. If you ever need an honest opinion and/or the right choice for your next car, he's definitely the guy to see.

I truly appreciate all the staff for their wonderful service and assistance to make me drive my dream car. Without their kind support, i definitely couldn't get my dream car. I cannot imagine how much they put all the hard work for their own customers. Every single staff is very responsible for his/her own job to make customers satisfied and happy. I really do appreciate their sense of responsibilities and care for customers. Again, I deeply thank you all Fiona Su, Nan Wang, and Anh Hoang :)