Cowell Auto Group

We purchased our Mercedes GLK 250 BlueTec Diesel from Jaguar Land Rover of Richmond. We found the purchase experience exceptional and loved our sales represenative Li Chen, who was profesional, kind, extremely knowledgeable, and friendly. We live in Peachland BC and flew to Vancouver to pick up our car. The complimentary airport service was an added bonus and very much appreciated. One of the things that stood out for us was that every customer received the same "first class" treatment. It didn't matter if you were purchasing a new Jaguar, Land Rover or, as in our case a pre-owned vehicle. . Another thing we liked was no high pressure sales staff, the representatives listen and inform and there are no hidden agendas or surprises. I have to say this was by far the best experience I have ever had in purchasing a vehicle. Everything was smooth, easy and well organized. A big thank you to our represenative Li Chen, to the lot employee who picked us up at the airport and to the insurance agent. You all made our experience a pleasure. Your customer service, profesionalism and courtesy is bar none. We love, and are happy with our GLK. Thank You. Mike and Kim Evasin.

Total con. They wanted $257 for an oil change. They try and justify it by doing “inspections” that no one needs. The same service at the Audi dealership in Halifax costs half as much.

Superior service, with a personal touch. Excellent experience!

I've bought 2 cars from this dealer and have never, ever had better service than here. The dealers are incredibly transparent with their vehicles and all costs associated with them. Most are very knowledgable about the competition and are not afraid to compare based on your needs. And that's what really comes first here is your needs. What can you afford, what do your want. They'll make sure you don't walk out with any regrets or discomfort.

We bought a car here last week. Excellent service from knowledgeable people. No pressure, very helpful. Thanks Gil and Andy!