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Cycles West

100 Burnside Rd W, Victoria, BC V9A 1B8, Canada

+1 250-474-2477

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Detailed Information

Place Types Bicycle store
Address 100 Burnside Rd W, Victoria, BC V9A 1B8, Canada
Coordinate 48.450966,-123.387348
Website http://www.cycleswest.ca/
Rating 3.9
Compound Code FJ27+93 Victoria, BC, Canada

Openning hours

Monday 9:30 AM – 5:30 PM
Tuesday 9:30 AM – 5:30 PM
Wednesday 9:30 AM – 5:30 PM
Thursday 9:30 AM – 5:30 PM
Friday 9:30 AM – 5:30 PM
Saturday 9:30 AM – 5:00 PM
Sunday Closed

Photos

Reviews

Douglas Paton (12/04/2020)

Brought my daughter in with a used bicycle we had just purchased. They did a realy thorough safety check and replaced all the worn parts, set it up for her, sold us a helmet and gloves at a really good discount. All for a really reasonable price!! Great guys!! Super customer service and very very knowledgeable staff!! Thanks for everything guys we will be back for sure!!

Alon Soraya (11/10/2020)

Friendly staff, great service. Good selection of really nice commuter bikes and accessories. Great local shop.

Mike H (09/23/2020)

I took my E-Bike here about 3months ago for some service work without issue. I called last night to confirm I could drop it off today for service again. Today when I dropped it off I was told that they no longer work on rear wheel E-Bikes. It would have been great to tell me that on the phone when I talked to one of your technicians about the service - I don't get a lot of time to drop my bike off like this, which is why I called to confirm. The stated reason "We broke some stuff and had to pay to replace it - so we aren't going to do it anymore" is going to leave them behind as the market transition continues. I don't understand why they are not reviewing their insurance rather than losing customers - but honestly though if they are unable to tighten brake cables without potentially damaging an E-Bike - It's probably a good idea to take your business elsewhere.

BryTek Labs (11/07/2020)

Very good customer service and nice people inside.

Sergio C. (07/29/2020)

Please avoid this shop. Rude staff. They were always trying to up sell you for things you don’t need. I spend almost 200 bucks there for a tune up and they even didn’t properly adjust my gears. Took my bike back a few months and they told me I needed a new derailleur which they wanted to charge me a fortune. Took the bike to a more reputable shop and the guy fixed the issue in 5 min for free as I was buying something else there.

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