Pick-n-Pull

Enjoy going to this place. Vehicles are well organized and the staff are very helpful. Found the part I needed. Was a great visit.

Awesome great peeps too

I will no longer use their service's. I went in there to try and find a window motor with the resistor for my 98 Honda accord, There was only one coupe similar to mine. I took the motor and resistor out, payed forty dollars. I took the part out to my car in the parking lot and tested it right there. DEAD! Motor did not work, went back in not even ten minuets later and returned the part. The girl even remarked how the paint hadn't even dried yet that they put on when i purchased the part. All i get is a credit slip, that does me no good because there was only one care in their that would be appropriate. If you cannot test the part in pick n pull than a full refund should be done, not a credit slip. This has happened to me once before with a different vehicle and I was never able to use the credit slip because eventually the print wore off on the slip (that slip was approx. $50). This is a real inconvenience, I am a student and can't afford to loose $40. A new part for this car is approximately $80. In conclusion if you cannot test the product to make sure it works than a full refund should be given if the part doesn't work!

Always great prices! Also, the ladies working behind the counter are extremely helpful and always kind. Thank you Ted

Well I wish I could give less than a one star! I had gone to check out a car battery I needed for my small truck on June - 20 - 2020 Upon arrival I headed into their establishment to sign a paper as I always have done. Upon signing Margo "Manager" told me my Wife could not be with me, I did ask why as she is my Wife and lives with me and Margo said because this is their policy because of the Covid 19 restrictions, She was quite abrupt about this and made me feel tension in this place that I have never felt before! I shop in the Westside store quite a bit and did not feel I was treated fairly! Never ever had a problem with anyone until this day! I said that I was really not impressed and proceeded to look at the batteries and did not want to engage about it anymore! As I started to look at the batteries all I could hear in behind me is the reasons we have to do these sort of things but in a more badgering way towards me! I mentioned a few times to stop it and not to push it but Margo kept it going as My Wife in the outside room could testify is true! I was holding on to the battery I picked out and telling Margo to stop it and quit it already but things just got heated more! She then was talking to someone that I could not see from where I was standing that she wanted to tell me to leave! I then just wanted to purchase the item I had and leave! Purchased the battery and noticed the person Margo had been speaking to just on my way out, I asked if I could say something as I know she had witnessed all of this! I proceeded to say why is Margo letting other individuals through the door walking near me that I don't even know but my Wife could not be in here with me! The lady really didn't say much as Margo piped up again behind me badgering me as she is the Manager and what she says goes! Well let me tell you, this was one of my worst experiences I have ever had in a retail situation!! The dealing I had with Margo is by far the worst customer service I have ever had! I will be letting others know of this situation and who to stay away from! Having a badgering and straight out pushy Manager "Margo" like this will only hurt the business of Pick n Pull! Honestly we don't need a hot head manager treating customers like this at anytime!