The Co-operators - Solve Insurance Services Inc

I've been going here for my ICBC renewals since it opened as it is close to my house. I simply buy the basic coverage so it's a no brainier each time. Unlike other agencies I've dealt with, they realize from my grey hair that I've have done the ICBC rodeo enough times to know what I want. They never tried to upsell me. I appreciate that. They get the job done with minimal fuss. Insurance is an inconvenient necessity. Until ICBC gets into the new millenium and has online renewals like every other private provider, I'll continue to come here. Too bad for the brokers but that's life in the digi-age. I'm about to renew by phone during the current Covid antisocial networking. Well, I guess baby steps for ICBC are better than nothing.

Quick, easy, and Tom was very friendly!

Soooo slow its unbelievable!

Absolutely horrendous customer service. Even after have two other home insured through cooperators.. It didn't seem to matter. Treated me like dirt.

The Co-operators have always been quick to assist me with my insurance needs, in particular for my motorcycle. This year, Ravi reviewed my file and felt I should get a bigger discount on my insurance than what had been accorded me, given I'd moved from out of province six years ago, but had never had an insurance claim. Not only did he save me several hundred dollars on my insurance for this year, I received a cheque in the mail for another several hundred refund from last year's insurance payment. I really appreciate Ravi and the Co-operators team always going the extra mile!