Applewood Ford

The place provides excellent personal and human service. I got a problem with my vehicle after the shop operating hours and the shop owner came down to the store and arranged a solution ... Ow Port Hardy such a nice people live there.

A sincere and knowledgable representative took care of me the moment I stepped through the door, and they treated me as a dear customer. On short notice they were happy to schedule an appointment for me on a busy Saturday afternoon, so I could get my new car on the road. For a young man on a budget I couldnt have anticipated the amount of service I would get for such a reasonable price. I know I wont have to search any farther for pleasant customer service and hot coffee when I'm in difficult times.

Applewood Ford showed my family and I genuine warmth and compassion today. I am so grateful that I chose to stop in and ask them for help. Every staff member we encountered was friendly and considerate. Nelson, who gave up hours of his time, went above and beyond the call of duty to help us get our car insured and on the road. His personable, and conversational nature was much appreciated as he navigated us through our dilemma. I believe that good staff starts at the top so bravo to a well run business. I will definitely be a repeat patron.

Let me tell you something. After 35 years of police work, many of those investigating serious stuff, I have a pretty good handle on human nature. And for the first time in my life around buying vehicles my experience with Port Hardy Applewood Ford was refreshing and restored my faith in people who make their living selling cars. Thanks in very large part to the good folks of the GWA'SALA-'NAKWAXDA'XW nations who are employed there. I was treated with respect and felt absolutely no attempt to pressure me, deceive me, or falsely represent who they are or what they do. A big thanks to sales and leasing consultant Scott Humchitt for the excellent work and the rest of the gang that made my experience a memorable one. I highly recommend this dealership and the good folks that work there.

I had multiple items stolen from my truck while getting warranty work done, which they forgot to hook up the turbos and lied about test driving the vehicle to make sure it was good to go. multiple items were stolen out of my truck, and they don't ever call you back unless you try to spend money there. horrible communication if your having an issue.