Vernon E Ride

We are from Calgary and wanted to buy an eBike, knowing little about the bikes except that it would be good for my wife with a bad knee. We wanted a Magnum bike of which Vernon E Ride carried. That is what led us to Vernon eBikes. We spoke with them at length, several times over the phone about this and other bikes; pros, cons, benefits for someone of my wife's riding capabilities. They were patient, extremely informative and helpful. Darren and Beaver knew their stuff!! They bent over backwards to assist us. Due to CoVid, all supplies of any eBikes in Western Canada were limited, but Vernon had some come in and let us know. Their good service caused us to drive from Calgary to Vernon just to purchase this bike. We went down and they had a couple models ready for us to test ride to ensure the Magnum was the bike for us. Sure enough it was. Their after purchase advise and offers of future assistance were a sign that we had made the correct decision on who to shop with. eBikes aren't cheap, so we needed to shop with confidence. They have a full range of bikes and accessories, which made this one stop shop great for us! We will be back for any future purchases! thanks so much guys!

I bought my Surface 604 Rook a few years ago at their Kelowna store (Vernon store not yet open) and recently took it to Vernon for servicing. I live out of town and the staff were very good at getting my service done quickly so that I didn't have to wait too long. Very knowledgeable and helpful staff. I'll return for future servicing and have recommended the store to friends who are looking to purchase an e-bike.

The owner took lots of time to discuss options and school me on the different aspects of e-bikes. Very much appreciated his help and the good selection of bikes to test ride. 👍

Such awesome service and knows everything you need to know about the perfect E-Bike for you. Would definitely recommend!!

What a great little shop. They have lots of bikes and the guys there know their stuff. Excellent service too. Thanks.