Map
Detailed Information
- Place Types Bicycle store
- Address 114 Hirst Ave E #5, Parksville, BC V9P 2G9, Canada
- Coordinate 49.3192546,-124.3120871
- Website http://www.icyclebc.com/
- Rating 4.2
- Compound Code 8M9Q+P5 Parksville, BC, Canada
Openning hours
- Monday 10:00 AM – 5:00 PM
- Tuesday 10:00 AM – 5:00 PM
- Wednesday 10:00 AM – 5:00 PM
- Thursday 10:00 AM – 5:00 PM
- Friday Closed
- Saturday Closed
- Sunday Closed
Photos
Reviews
Great place,helped me figure out the right part for my bike! Price was right and didn't have to wait for shipping.Score another one for shopping local 👍😁
My son’s bicycle got fixed in no time!!! Service was great and price was very reasonable. Very welcoming display and neat store.
If you want your stuff fixed without any nonsense come in. If you want any mild training advice or preventive maintenance tips come in, I honestly cannot complain about them at all. Might take a little while for stuff to be done but at the same time they'll get your stuff done as quickly and correctly as possible as soon as they can.
Long story short: Horrendous Service!
I'm new to cycling, trying to learn as much as I can about the mechanics, and I went to Island Cycle because they had a detailed list of the services that they provide on their site.
When I took my bike in I tired to explain to them the problem that I was having with my gear shifters not shifting correctly. They made it seem like no big deal and said that they could fix it. I received no call when the job was finished, and followed up a couple days later myself. I picked up my bike and the problem was still there, after they had said that they fixed it by replacing the derailleur cable. I showed them a 2nd time how the gear shifter wasn't working probably, this time they listened to what I was saying and then said that I needed new gear shifters and offered to put new ones on, free of a labour charge (which I appreciated). I went in a week later to drop off my bike for the new shifters and when I tried to talk to them about different types of shifters the gentlemen got frustrated with me and refused to talk about different products. He literally just went back to working on a bike and stopped talking to me, I couldn't believe it.
Island Cycle made me feel lousy right off the hop. This was my own experience with them and my assumption is that these guys appear to be overwhelmed with the amount of work that they have. I've started going to another shop where I am treated a lot better and am actually learning about bikes because the staff at my new shop actually takes the time to explain things. I would highly recommend NOT going to Island Cycle, especially if you're new to cycling and are trying to learn about the sport.
Great small town bike shop.
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