Downtown Tyee Chevrolet Buick GMC Ltd.

Absolutely terrible!! do not take your vehicle there! we had are breaks done, not a big deal.... however when we got our vehicle back we noticed that it was extremely bumpy. so we took it back and was told that is not right at all. So they call my wife and say that there is a bulletin out on this vehicle that they were not supposed to put it on the lift for some time because the shocks seize up... OK.... then told my wife that it would be over $700 to replace. are you kidding me? we bring our vehicle in there, returned to us broken, so they can make more money? there is no way that we should be paying for this. we bring it to the dealership to avoid this kind of things - especially a known issue like this. so i went down there and told him i would not be paying for this his response "well then we are not putting them (the new shocks) on" i say that is unacceptable and go on a rant to get my point across. he then tried to walk away from me. so i follow him, he finally agrees to fix the vehicle. he is clearly upset, and has absolutely zero customer service skills. how do you tell someone you will not fix the damage you caused to someones vehicle! just mind blowing. unbelievable they are not willing to stand by their work! this is the stereotypical mechanic you need to watch out for.

After they made a boo boo last week and could not get my car into the shop at the appointment time, they compt my oil change this week for the inconvenience they put me in. Which is a huge deal and I really needed the generosity in my life💜 I was very upset and they made it right. I highly recommend them to anyone🖤

I just purchased a brand new 2018 GMC Sierra From Nick Rose at Tyee Chev in Campbell River, BC. I really appreciate the way Nick was able to communicate with me during the course of the deal. I needed the truck asap & he made that happen! He returns phone calls quickly & will text back promptly - WHICH IS HUGE! I found him open & honest & I will be buying more vehicles from NICK ROSE again in the future. PS - Todd the Sales Manager was also really good to deal with.!

Everyone there is super nice! Always excellent customer service and automotive repair is amazing. They've been very good to me and I've been back approximately 4 times for different reasons. I've never had to go back when they fixed my car with any issues it was always fixed excellent first time.

My better half and I went to Tyee in January to look at Chevy trucks, there we met Nick Rose. A very knowledgable, not a pushy sales man. He answered our questions regarding different package style of trucks and he worked with the numbers we could afford. We drove away that day happy customers in a new GMC Sierra. While we were there, I spotted a Chevy Volt and a month later , we contacted Nick again to inquire about it because had such a great experience and follow up with every one there. I am now a proud owner of a Chevy Volt, thanks to Nick. It was the best purchasing experience I have had in a long time. Keep up the good work Nick and the people at Tyee!