Honda Lachute

Had the amazing experience with Honda Lachute. We bought used vehicle from Alexis, who was exceptional with us. We came from Ottawa and he was perfectly honest with us. They did everything and the car was exactly like he told us by phone without any surprise. We will definitely buy from him again if we have to buy another car! 10/10 !!!

Great service team. Quality workmanship.

Couldn't even give you a curiosity car or a lift broken foot

Worst experience buying a car. I thought buying from Honda would mean first class service or at least good service. Not the case. I didn’t haggle the price even a dollar and when I came to realize that they are selling me a car with winter tires on it in the middle of June I asked that they put a set of all seasons on for me so that I don’t spend another $800 on tires after buying a practically brand new car from them. Long story short they sold me a set of good tires for $300 which I agreed to prior to showing up. No problem. I came from another city about 2 hours away and gave them a heads up that I’m going to be there soon. When I get there the finance manager was nowhere to be seen and I spent about an hour just hanging out. After getting all the paperwork done I was told by the salesman (who was a cool guy just stuck working at a bad dealership) that they could not install my tires for me. That’s another $100 out of my pocket. No problem. I get into the car to take off and I realized I forgot to pay the $300 so I go back in..... they charged me tax...... on the tires that were not brand new....... On top of everything the car was below empty with gas..... I have never in my life been to a dealership that would do that..... My father made me put some gas in before I dropped off my trade in because he said it would be disrespectful to give them the car with the gas light on. Eitherway right before I left I forgot to get the second fob for the car. I went back in a second time before taking off to get the second fob. He goes to check and comes back empty handed saying that there is no second fob and that a second fob is almost $300...... WORST EXPERIENCE EVER! I am shocked by the service I received and quite traumatized to be honest. If you live in Ontario do not even think about going here because there is a big difference between the professionalism and business ethics the dealerships share.

I love it