The Bicycletteries J R

Will never set foot here again. I phoned in about purchasing training wheels and was given a price. I went to the store to buy them and the first impression was that the owner was in a bad mood, had a frown on his face as if bringing a new bike & work for them was a nuisance but told me to leave the bike and he would install them. An employee greeted me for the order and said it would take a few days, maximum a week and I was sent off. However I went back in because they didn't give me any receipt at all after I left them the brand new bike. Days passed by and no signs of life. I called 6 days later and after a brief discussion was told the bike would be ready "tomorrow." I called the day after and to make a long story short ended up going to the store an hour before closing and they had just started working on the bike. More than half an hour after closing time the owner tells me that it's a complicated job and will take longer to do. In the end I got the bike two days later. When I went to pay they charged me $40.00 more for installation which I was NEVER told before. If there was an installation fee they should have been transparent about it. After I argued they discounted $4.00. The work performed was mediocre. The wheels were aligned crooked and touched the chain on the new bike. Also after checking with other stores, some don't charge for installation if you buy training wheels from them, others charge $10.00 therefor $40.00 is exaggerated.

Best service ever! They have a courteous and very friendly staff ! I bought 2 bikes for 500$ and repaired my kids bikes for 50$, within a week of dropping them off.

really quick and friendly service, lower cost than I anticipated, fixed my brakes though they probably need replacing soon.

Very quick service and helpful staff. Would recommend and use them for any issues I have with my bikes.

I had a wonderful experience with all that I had an interaction with. They tuned up my bike in a fast turnaround time and I’m glad to have my bike ready for adventures. Un gros merci !!