Discovery Insurance

Great,even fun place to do Insurance-Yes! Appointments are required though, so planning ahead for your ICBC renewal is good, call them and get an appointment 10-5 Monday to Friday.

I had an absolutely humiliating experience at this office, and am appalled at the lack of professionalism displayed by individuals at this office. The first time I went insure my car, one of the brokers made a joke about my upcoming birthday, age, and having to have it displayed on my license plate. Weird but whatever. A year later dealing with this same gentleman, and renewing my car insurance over the phone due to COVID 19, he rambled about the state of immigration in Canada (out of nowhere), seemed annoyed when I would ask questions about my insurance, and was pressing so hard for me to buy extra insurance that I felt like the only way to end the interaction was to agree. I then spent months overpaying for insurance I knew I did not need. When I finally decided I needed to change my insurance, I requested a different broker. This individual asked about my profession, and then made a joke about it, assuming that it was unskilled labor. He also seemed annoyed when I asked questions about insurance, and when I asked him to tell me the difference between a base rate and the extra insurance I needed for work he told me that he couldn’t find out that number and ‘wouldn’t be dreaming up numbers out of thin air’ (which is not what I asked). All in all avoid this insurance agency. A baffling experience, which I could give them zero stars.

Jason has taken care of my family's insurance needs for many years. He's extremely knowledgeable and incredibly patient, always taking the time to explain concepts in an easy to understand manner. Highly recommend.

Make an appointment, I went 1/2 early and they got me in hooray! Just a renewal,super fast.

Had such a positive experience here! Came in to get everything sorted as I bought a used car. Everyone was friendly and seemed to enjoy being there. They were training a new employee so everything was very clear and smooth. They even lent us tools to change over the licence plate! Came for the extended hours, but I'll return for the costumer service :)