All Perils Claims Inc.

Had a good experience with All Perils. I'm surprised other people seemed to have issues. Our place flooded during the Christmas holidays while we were away and had to have all our floors all replaced. Our adjuster was really nice and answered all our questions. We had a couple of unexpected delays with our restoration company and our adjuster was very understanding and gave us advice on how to deal with them. He helped us push things forward so we could move back home asap. First experienced dealing with a claims company and it as smooth sailing all things considered. Oh and our adjuster was Darren Ho. He had a good sense of humour so we felt like we were dealing with a real person which helped a lot. Also, our floors look awesome so we're happy!

We had a flood in our basement over the holidays and given that this was our first ever claim, we were very anxious and concerned about how the whole process would go. Our insurance company appointed the adjuster and from the very first discovery call we had a positive experience. Our adjuster, Darren Ho, listened to our concerns and provided advice the way. He thoroughly explained the process and managed expectation in the beginning. In retrospect we should have listened to Darren and used one of the company approved restoration companies but instead we used our own contractor. Lesson learned and because of COVID, there were unexpected delays which Darren patiently listened to and helped us resolve. Darren was fair, he over communicated and his advice was helpful to move the restorations along.

Don’t trust Daren Ho... I say this so others can be warned as I made this mistake. Edit: Despite the comment from the owner they were aware of our problems at the time and took months to resolve and was only resolved after receiving a letter from a law firm we had to acquire.

I was quite happy with the service provided by AllPerils. As part our restoration we wanted to include some upgrades which understandably added a layer of complication for the restoration contractor. AllPeril's kept us well informed throughout the process and assisted in resolving the minor issues that arose between us and the contractor. Would not hesitate to recommend them.

All perils claims seem to be reasonably okay to deal with but I'm trying to get payment for a claim and it's now being 6 weeks and I being told roughly maybe by the end of December I'll get a check and to me that seems two and a half months is totally unreasonable and even they said maybe. I have put out money for flooring supplies labour and other things I will update this as I proceed further on the claim and give an update. So far not to impressed Ron