Westland Insurance

Everyone is just so helpful and friendly!! Jenna was just amazing and so patient with me to fix my car insurance. Made my day, Thank you.

Beautiful experience! Nice and quick quality service. In and out just the way it should be. Two thumbs up.

When I entered the office two customers were being helped by office staff, while 4 or 5 other employees did other duties. While I waited patiently for 5 minutes on my social distance circle for someone to acknowledge me, another customer came in and asked if they could enter since me and another lady were already waiting on the circles and immediately someone from behind the counter came up and asked if they were doing insurance or driver licensing. Before I could answer that I wanted to do both those things, the person who arrived AFTER ME walked up to the counter to talk to this new counter person (Sharon) for their service and completely ignored the fact that there were 2 people waiting ahead of her. So this person recieved their service before me and the other lady who came in at the same time as me. When we expressed that I had been there first and me and the lady in front of me were already waiting she barely said sorry and carried on the service to the lady who cut the line. Extremely unprofessional.

The staff are always very helpful and professional. Melody Ferrari has provided exceptional service for our insurance matters.

Kyle was awesome and the phone and email renewal process went smooth as silk!!! Thank you Westland