BMW Sainte-Julie - Groupe Park Avenue

They delivered up to my expectations. During my appointment they were on time, and the service dept were fast and efficient to complete the work. Good experience overall.

I purchased my used car a bmw Sainte-Julie. The service has been excellant. My salesperson who was Fred has gone over and above anything that I could have imagine. Even if he doesn’t think he could do something for you, he will try. This is what you want to see in service when buying a car. He treated me as a valued customer from the moment I stepped through those doors and never pushed a sale or guarantie on me. Top notch team over their and really competitive pricing! Thanks again guys!

I just recently bought a X5 from this dealership, every aspect of the transaction went smoothly!! If you're thinking of buying a BMW, ask for Michel Fillion, dedicated to his customer and will be there through the whole transaction!

I have never seen such bad services as BMW Ste-Julie. The salesman Mr. Frederic Legare convinced me to get an used car from them by accepting my condition on the phone, The car was not ready as it was supposed to be, the battery was almost dead, liftgate was not working and the they hadn’t the second key. Moreover when I asked him about winter matt that we had deal on that he start attacking and insulting me Infront of every one. I had an appointment with him to see the car and sign the contract and the car was supposed to be completely ready for pickup. I drove all the way from downtown Montreal to the dealership to meet him on time, but he said he has customer and he didn’t come to see me and just give the papers to another person and she didn’t know anything bout our deals with Fredric( he didn’t even updated her). I was just running around and looking for someone to help me with my questions. The car was not ready as it was supposed to be, the battery was almost dead, liftgate was not working ( he said it is because of battery and it is gonna fix as soon as you get home but it was a lie) and the they hadn’t the second key which all these make me to go back this long way to their dealer ship and ask for fixing the problem. Moreover when I asked him about winter matt that we had deal on that he start attacking and insulting me Infront of every one with bad words and language. I hope management and #BMW Canada do something about him. Avoid him

WORST BMW EXPERIENCE IN GREATER MONTREAL My parents and I have been with BMW for many years, and I have never seen such bad services as BMW Ste-Julie. The salesman Mr. Frederic Legare convinced me to get an used car from them on my first visit. All the papers were signed but the car needed some touch up. When I went to pick the car one week later, at the scheduled time, none of the repair was done, plus one of the tire had a flat and needed to be changed.Tried to call the service but nobody answered most of the time, and when someone was on the line, they transfer you to one of the technician's voicemail. Tried to contact my seller, Mr. Legare, through e-mail several times, dead end. For sure he is purposely ignoring me because when I went to buy the car he was always in front of his computer looking at his emails.