Martin Rooseboom Bike

Very good experience, staff is really knowledgeable and generous with their time and advices. Theyll let you know what's the best option for you and it's not necessarily the most expensive one. On a side note, unfortunately almost nothing in store for runners.

Staff is super nice and they have done a remarquable job. No pressure selling or forcing you to buying anything. Price was reasonable as well. Highly recommend

I bought a fixie from here last week and I had a good experience here. The prices are reasonable and the guy who served me was really helpful👍

Best bike store ever.... Everyone is nice and not expensive

So virus or not it was a médiocre service, they don't care about giving basic information or welcoming new customers/ walk in. I saw the store since I live near by but I wouldn't be surprised if they go bankrupt soon. They have so many complaints about customer service... for new entrepreneur it should be mandatory to have a 101 customer service. Being the owner doesn't give you the right to be rude and unprofessional telling people they don't understand to keep their distance, to go somewhere else and get out of your store. When is a really small shop, all doors open with already 5 ppl in it.... That's what I get for trying to encourage local stores. When you refused to answer a simple question about your fees or how long it's gonna take before getting serve ... Definitely never going back there! And if you respond to this, know that fortunately ppl actually read and rely on personal experience like this reviews. And all your "expertise" is pretty worthless without customers so keep that in mind next time you have that kind of attitude towards someone Karma can be a real bi**! Better go to CYCLE ACTION Sport real great service and guess what even if I had to wait for like 30 min at least it was professional. The store take real measures with the covid they even desinfected all bikes one by one, than wait for 10 min before entering the store 1 person at a time. Also they inform you how much the repair is gonna cost before charging you or doing it.