Coastal Ford Squamish

I was really impressed with the care the guys at Coastal Ford put into the work on my truck’s suspension. The mechanic talked to me for a while about what they did and how they could adjust the steering feel for me if I wasn’t totally happy with how it drove. The truck drives perfectly now. I’m stoked and I’ll go back there for service again.

We bought our new F-150 from Morgan at Coastal Ford Squamish. Morgan helped us find exactly what we were looking for, and was understanding of our needs. He didn’t push us to upgrade to options that we didn’t need and wasn’t pushy to make a sale. Morgan kept us posted on used options when we thought that was a better fit, and ultimately helped source the perfect truck in the perfect colour that we were both very happy. The buying and shopping process were so relaxing with the atmosphere they created, especially compared to some of the other dealerships I visited during the process, both other Ford dealerships as well as Dodge and GMC. I would highly recommend Coastal Ford Squamish, and make sure to ask for Morgan!

Booked an appointment to get a key cut for 10am. It's a $45key and about $100 for the hour shop time (plus $15 shop charge not mentioned in quote). It's now 10min till noon and my car is in the shop, it will take aprox 30min.. it's not an appointment, they said they're like the doctor's office! It's first come first served, more like a dairy queen. If he had only said so i wouldn't have planned my day around my booking. I'm very disappointed. They heard my dissatisfaction and gave me a $40 discount on my bill. They have since called me to offer a free service on our car for the two hour delay.

I showed up on a Saturday with my wiper motor in my hand trying to book an appointment for next week. Instead, I was asked to drive the van in and the mechanic hooked it up then and there. It took about 30 minutes. I went to the service desk to pay the bill and was told there was no fee. Some of the best service I've had anywhere. Thanks!

Thank you Nathan for great customer service! You were helpful and attentive.