Ride On Bike Shop

I got my rear brakes adjusted at a different bike shop (was cheaper and closer to home) and I'm guessing they didn't tighten my back wheel all the way while making adjustments. I didn't notice when I left the store until I went touring on the hilly gulf islands and my back wheel was rocking side to side while riding with all my gear uphill. I also dropped my bike and my handlebar was bent outta shape. T'was quite annoying. I decided to come back to this shop, where I bought my bike, even though the prices for tune-ups and fixes are slightly more expensive. Let me tell you, it was well worth it. Jamie greeted me at the door and was super helpful! He noticed the rear brake problem right away and also noted my chain needed a replacement (something I was going to ask about anyways!). He fixed all my concerns, tightened my front brakes (I didn't even know they were lose) and gave my bike a good clean. I was able to get my bike back within 24 hours and it felt basically brand new! Definitely appreciate the great service and expertise at this location. JAMIE- YOU'RE THE BEST! :)

Wish I could give more stars. Service was excellent. I am grateful for Ride On because the staff always treats me like a human. They are unpretentious and so friendly consistently. The tune up was a quality job and now my bike rides like a dream. Ride On consistently blows away the competition. Thank you.

Came in JUST before closing and Katie was SUPER helpful. She took her time to answer my questions and given these COVID times it can be difficult to build rapport with customers. In the brief interaction we had, she was welcoming, clear, concise and knowledgeable! Would highly recommend taking your bike in at this location!

I love this shop! Katie is super helpful and knows exactly what's going on with my bike. The lineup is always quick and they're super affordable. So glad they're in my neighbourhood!

Very happy with this place! Changed my break pads and a complete tune up. Staff are very friendly and accommodating and finished everything very quickly. I'd definitely recommend this place and would go back even though it is not even close to where I live. Thank you!