ELPowerBike Inc.

Saves me time commuting to and from work. Traveling the distance ~40 km every day. Climbs steep hills effortlessly. Great build quality. So much fun to ride.

Unreliable Bikes. Bike controller B.O. and bike assembled improperly. Parts loose (fall off) or break off in sort timely matter. Seller offers customer dissatisfaction, unsatisfied of customer service and untimely response. Their team who are unqualified experts which are unreachable over variety channels to unqualified real time chat and no response on phone calls... No available bike parts for the consumer. One has to source parts by one self from the Chinese factory. Warranty null! Bike electrical controller unreliable and warranty is null & void with this seller. Note: Only electrical parts are warranty , but seller does not honor it. The rest of the bike has no warranty. Good Luck!

Very satisfied with the quality and the price of the product. I was initially a bit worried about ordering it online but the team acted very professionally and showed me the history of their shipments from the west to the east Canadian coast. The same day that I ordered, the team assembled and inspected the bike. The bike was shipped the following day and arrived right on time.

do not order this bike. parts lose. fall off..... led controller came factory defected even though have 1 year warranty only on electrical parts. seller has ignored and blocked any method of contact. after sending pictures and videos of defective led controller seller sent them manufacturer in china than never heard from him again.. he does not carry extra electrical parts in stock.... worse customer service of my life. stay away from this company to be shut down. dangerous bikes that should not be sold. bike only received in march 2019 with defective controller. front fender fell off. bike seat snapped. spokes get lose. cheaply made china bikes.

Got some good advice and a well-priced e-bike. Nice experience.