Collins Car Sales

Great experience with Collins Car Sales. Fast, honest service. Knew the ins and outs of bringing in a vehicle for us. Would recommend them to anyone to use!

Went there to sell my car. The owner was the opposite of a typical used-car salesman you find elsewhere. He was fair, friendly, and accommodating. Overall a great experience.

Service was fast and efficient, and staff were very pleasant and professional. They took my car in first thing Monday morning, clearly explained all the diagnostics with pictures and gave me all my service options. They had my car running and I was on my way back to Vancouver later that afternoon, at a fraction of the cost it would have been at the dealership.

I was hoping to give a great review. We went to this dealership after reading the really good reviews here on Google. We saw what appeared to be a great used truck. The people who worked there seemed knowledgeable and helpful.... So we bought the used truck... This past Monday...... In less than a week this truck was no longer shutting off when we turned the key off. We did go back to the dealership and they did get their mechanic to look at the problem. They did see the situation but after unhooking the battery and I'm guessing the alternator? The engine shut off. They say that their mechanic started the truck 20 times and wasn't able to replicate the problem. So today....Friday.... day 5 of owning the truck it would not start. The battery was dead. We charged it at home and checked for anything that could have been left on... nothing.... Then the engine light went on.... We called the dealership again and they said that we bought it, this is now our problem and to go to an electrical mechanic to look further into this problem... We drove the truck tonight just to see if the ignition issue was resolved since the mechanic looked at it... We tried to shut the engine off again but no... Again it is stuck. But apparently this is now our problem. Can't wait to see what day 6 brings... Very disappointed after reading such good reviews. We would have expected that a truck we'd had less than a week would still be running properly or the dealership would have taken care of the problem. Did they know of this problem before it was sold to us? I hope not. 2 stars as the dealership did look at this truck once. However we still have a 1 star truck.

Overall great experience working with these guys, everything from showing the van, to the sale, to anything that'll come up afterwords I felt reassured and in good hands. These guys were well spoken and made the sale just as exciting for them as it was for me!