Jack Carter Northstar GM Cranbrook

VERY AWSOME PLACE TO DEAL WITH . WENT OUT OF WAY TO HELP OUT

These guys are Pro all the way from the customer service, communication, speed of service, to the end bill. My parents were in from out of town when a breakdown occured. They went above and beyond to get them going and to make them comfortable while they waited for parts to arrive. 5 star well deserved. Would recommend to anyone.

I'm from out of town . Phoned ahead to make an appointment for any Oil change. I arrived at my scheduled time they were ready for me and I was in an out quick. Staff were very friendly and had fresh coffee made up for me while I waited . I would not hesitate to have my vehicle serviced there again . Thanks

Service was awesome. Lou, as always, explained what the issue was (generally) and what was involved in the repairs. My door locks, windows and mirrors didn’t work. Because of a new prefabricated connection from the factory, it was repaired quickly (half a day) and at very low cost. Thanks Lou and crew. Troy

What an amazing experience. I went in for an oil change coming from out if town with no notice and no parts for a Mercedes. The entire service department and parts department made it happen the same day. Everybody went above and beyond. Was done before the promise time and the communication was amazing. No surprises just smiles. I highly reccomend this dealership locals and out of towners.. great job team. Super happy Shawn