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Steve Marshall Auto Group

3851 Shenton Rd, Nanaimo, BC V9T 2H1, Canada
+1 250-758-7311
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Detailed Information
Openning hours
  • Monday 8:30 AM – 6:00 PM
  • Tuesday 8:30 AM – 6:00 PM
  • Wednesday 8:30 AM – 6:00 PM
  • Thursday 8:30 AM – 6:00 PM
  • Friday 8:30 AM – 6:00 PM
  • Saturday 9:00 AM – 5:30 PM
  • Sunday Closed
Reviews
andrew housh (04/30/2020)
This dealership was a nightmare from start to finish. The salesman did not show me all the damage on the vehicle knowing I had to drive 1.5 hours to view it. They attempted to sell me damage that occurred through vandalism in their own lot. The word “dick” was carved into the paint on the tailgate and the salesman actually tried to sell it to me (the finance manager let slip the damage happened on their lot) The vehicle was delivered filthy and not sanitized during the covid quarantine. It was so bad I specifically asked 3 times prior to my purchase and was told it would be done. there was grease and grime on every surface including the seatbelts. Dog and human hair in the seats. Food and debris on the floor etc. When I picked it up they told me they could not clean the truck, because they had no cleaning staff due to covid 19. I was under the impression that cleaning was the most important and deemed an essential service?? I had to pay to have the truck detailed myself. through one of 50 open detail shops in the area. I’ve bought 4 new fords and this dealership by far was the most dishonest, and by far the most unpleasant to work with. I highly recommend going elsewhere. I only wish I could post pictures here.........
Shirley Perry (03/27/2018)
A great place to get lots of good information on the cars and trucks you are interested in.
Jean Corminboeuf (01/24/2018)
Great experience. Friendliest salespeople and manager. Provided me with quality brochure. Makes you want to buy truck there.
Mike Oliver (07/06/2019)
The best
Debbie Dewar (04/20/2018)
Excellent service every time!!
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