Centre-Ville Volkswagen

There was a delay in returning my car but Ignacio was great at turning a challenging situation into a great one! He made things much better with creative solutions. Recommend this VW garage.

Harrison solved my problem in no time, friendly staff and great work done on my vehicles!

Dishonest - avoid at all cost or it will co$t you!...I am unable to elaborate due to pending legal matters.

Very happy with the guys in the pre-owned! Very transparent and helpful. I'll be coming back for my next car as well as my wife's car! Thanks guys for the great service and even better price.

Bad after sale service. We have consistently had issues with appointments and communication with this dealership. The last two visits, we had confirmed appointments, dropped off our car and handed them the keys, then we were argued with at pickup that our car was not there, that they had not seen us in the AM, to finally realize that of course they had our car but no work had been done on it. The time before that, they lost our keys and it took 45 min to find them. Changed a flat tire and they put 40 PSI into it when it should have been 38, as instructed in the manual. When we called, they said that we can put whatever pressure we want in our tires, and when I specifically pointed to the fact that on our bill it said 40PSI had been put in, they told me someone would call me back and nobody ever did. Every time we asked to speak to the manager, they said he wasn't available, and when we finally managed to speak to Mr Chung, he investigated, called back and confirmed all the deficiencies in his personnel, apologized and said he couldn't do more than apologize. He then offered a discount, which he said would be confirmed by email, and then, guess what - no email, no communication on his part. I will be switching dealerships because this level of incompetence this dealership has demonstrated when dealing with cars frankly does not make me comfortable at the wheel, not knowing if the work done on my car was to be trusted, with upper management aware and unwilling to do much about it other than offer words of apology.