Western Financial Group Inc. - Canada's Insurance Broker

I work in a Motorsports shop and we often have to register units. The ladies at Western Financial Group in Golden are always very helpful and knowledgeable. They are always happy to help and have great customer service.

Deanna and her staff have always been tremendous and continue to be under current conditions. Corporate, however is a different story - after checking hours both online and via telephone msg, both indicated open at 8:30 as usual. With a 40 km round trip to arrive at the 8:30 open to ensure quick departure from this usually very busy office, only to find out temporary hours start at 9. Your website provides for an option to check any office particulars for change to office details, shows no change. Corporate decision not to change their online hours or to provide a contemporary phone system with which updates can actually be made, is bad business. This absolute lack of consideration suggests corporate have no concern for clients, and could've been quite proactive in this regard. You've just made certain that this distastefully repetitive annual process, is absolutely that. Thanks for 'living up' to the industry's reputation!

Fast service service. Knowledgeable staff. Great customer service.

Great service. Great staff.

in my opinion they need to get some new employees