HSBC Bank

Been with the bank long enough to write a feedback. Never had to wait in the line, fast and awesome service with smiling faces. Sarah & Yogeesh are very helpful!! They’re best!!

Just scored a 0.99% mortgage rate with a great banking package thrown in. Much better than some of the credit unions around here (Envision Financial I'm looking at you)

Banked with HSBC 13 years . Recently HSBC chances its policy and all checks are held for 6-7 business days to clear. The exception is if you go in and wait for a teller, then they will clear you check on the spot . So let me understand this , I can take picture deposit funds but they dont clear . I have been an exceptional client perfect credit .. but you hold small and large checks .. So I call Van-City on the phone - they pull my credit .. They state not a problem They will not hold my check up to $5000. So I go back to my bank and I ask .."there has to be something we can do" Baffled they look at me and stated no .. So YOU LOST MY BUSINESS

Completely unsatisfactory....called today to speak with a mortgage consultant and was told he would need to send an email and would take upto 3 days....refused to put me through that to anyone at all to just ask a particular rate.....Weird way to do business. No customer service at all

Perfect experience...Firstly I walked into a smiley teller and asked to see advisor referred me to someone in investments. In 1 hour appointment with a gentleman called Youssef I have made my mind to switch banks.. approachable personnel , energetic and makes me laugh all the time, he showed me a variety of investment options and made my life easier through all his investment knowledge. Very professional and organized. Process was slow to move my investment to HSBC.