Map
Detailed Information
- Place Types Roofing contractor
- Address 2435 Claxter Rd NE, Salem, OR 97301, USA
- Coordinate 44.9844046,-122.9992873
- Website https://moserroof.com/
- Rating 4.1
- Compound Code X2M2+Q7 Salem, OR, USA
Photos
Reviews
Friendly and competent staff. They started and completed our roof in one day!! Their pricing was outstanding! We are recommending Moser roofing to everyone.
It is always a pleasure to work with Moser Roofing. As a realtor in the Salem area we work with the regularly. Their work profomance, quality and professionalism puts them in a legue of their own!!!
I have had the pleasure of using Moser Roofing on two different homes in the last 10 years, and in both experiences they have proven professional, affordable, and go above and beyond what might be expected to back their work and make the homeowner happy. On the first home, while painting a side, I discovered some rot close to the roof, but unnoticed from above. Upon calling Moser to ask about it and how repairs would effect my two year old roof, they sent someone out to replace the rotted wood and thereby maintain my workmanship warranty, only charging me for the replacement materials; this saved me several hundred dollars (or possibly more) I would have paid a contractor! On my new home, I once again have a beautiful, high quality roof, and feel I can rest assured that I have a company known for professionalism and integrity backing it. Thank you, Moser Roofing! You've earned my respect and gratitude.
The people are great and workers skilled. Communication though doesn't always get through the different levels. For example, area of leak and associated problems with gutter not communicated by person doing initial bid to office; information given to receptionist re: caution about need to cover skylight with easily scratchable surface not given to crew. I believed I had requested cedar trim boards during walk through with crew supervisor did he not remember my telling him this. The crew members later told me the trim boards were cedar when they were not, though the supervisor clarified and corrected this. They did fix everything in the end and are exceptional about making sure you are satisfied with the job. I would recommend following up with all verbal communication by email or text and making sure you are at home during the job and able to ensure that anything you particularly wanted done is being done. Supervisor not generally on site so important to have his cell number. Supervisor was able to respond very quickly when contacted.
Moser Roofing came and completed our roof job in one day. They were professional, and hard-working! They took great care in cleaning up after themselves. Great company! We will recommend them to others and use them on our future home!
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