Cambria Hotel Westfield-Indianapolis

Excellent service. Very clean. Modern design. No dining room. No food options within walking distance.nShower design allowed water to end up on bathroom floor.

A security guard or more is needed. Many people not wearing masks and the staff couldn't keep up with the amount of people there not following this rule. It caused a panic attack at the Front Desk and made me super uncomfortable to even leave the room, especially during check out.nThe room was fantastic, and the staff were trying their best. They needed support though because the tournament clientele were not following any direction.

Great hotel - wonderful location to Grand Park and Monon Trail. Despite having to maintain numerous safety protocols, the staff was very courteous and friendly.

Excellent hotel. Rooms are very clean and the staff is amazing.

I would have loved to give this 5 stars but had a bad arrival experience. I will say that the hotel redeemed itself after our visit when I received an email from the General Manager apologizing for my arrival experience and for that I am appreciative. Upon arrival time at 3:00 PM the front desk person had a mask on for Covid-19 and the line was set up for social distancing had someone else been there. This made me feel very comfortable. Checked in & was given 4th FL room & proceeded to elevator. Elevator stopped at 2nd floor and 2 men standing there said thank goodness! This elevator is not working and stood here forever! They got on, and we got off with all our luggage due to COVID and us being elderly didn't feel comfortable being that close to someone in a small place. We soon found out the elevator buttons on the 2nd FL would not work or light up, waited forever & was clear it was never going to come. We had to walk down the stairs with all our luggage and for someone elderly this is not easy - then got locked in the vestibule because the doors locked behind us. Finally got outside though the exit door and had to walk around the entire hotel with our luggage past the garbage bins, etc to re-enter the building carrying all the luggage. (Really had to go to the ladies room all this time too from driving so long! Anyone elderly will understand!). The front desk gave us a new 1st FL room but didn't have a King as we reserved & had to settle for a Queen next to the housekeeping. Said it was full on 1st, was hard to believe since it was 3:00 PM and looked empty to us. No apology at the time, but said would call maintenance. Other than that, the hotel was extremely clean, very nice, modern rooms, nice lobby with individual wrapped food items to buy (COVID), nice pool area, video room for the kids (was closed - perhaps because of COVID), and good location short drive to stores, etc. and elevator supposed to be fixed per GM. Check out my photos of the room.