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Bicycle X-Change Shops
Bicycle X-Change Shops
Bicycle X-Change Shops
Bicycle X-Change Shops
Bicycle X-Change Shops
Bicycle X-Change Shops
Bicycle X-Change Shops
Bicycle X-Change Shops
Bicycle X-Change Shops
Bicycle X-Change Shops
Reviews
Michael Eldridge (11/24/2020)
Excellent customer service. I needed a small Fuji part that I could not get locally to facilitate mounting fenders on my bike. I got in touch with Mike at the shop in Wichita, and he took the time to order the part from the distributor right away. He then followed up with a phone call to let me know it was headed my way, and refused to take payment for the item! I really appreciated his follow through and positive attitude!
Baron (08/03/2020)
I was born in Wichita, and in my 52 years I had never been in Bicycle Exchange. I had been looking for new bicycle for myself as I hadn’t bought one since my high schools days. I was quite impressed with the shop and Jay (Salesman) was very helpful in assisting me locate a Hybrid Mountain Bike. I decided to buy the bike and brought my wife in with me to pick it up. We were eventually going to look for her a bike, but after Jay showed her some bikes, it made since we purchase her a bike as well. Jay assisted us with getting the appropriate accessories (More comfortable seat, lights, cell phone holder, helmets, and a bike bag for my wife). It was a great one stop shop experience where all of our needs were met. Finally, we us having limited space in our cars to take our bikes home, Jay made arrangements to deliver the bikes to our house. Now, we may be looking for a new bike for my son as his bike has run its course. We plan to buy it at Bicycle Exchange. Thank you again for the great service.
Jack Masterson (08/21/2020)
Nothing but good things to say about this shop. Bought a gravel bike from them a couple months back and they were very helpful in getting me on the right bike with the right equipment and everything. The owners son has helped me a number of times since I’ve been back and he’s the man. The shop gets busy as hell but he’s always running around doing everything he can do to help everyone. Highly recommend this place if you want a bike, gear, tune-up or whatever it may be! You’re in good hands!!
Punk nub (06/26/2020)
Its a great shop. They have everything you need for your bike and they sell them! I have only bought bikes from Wally World or online and man these babies are pricey. The guy said $400 for the most affordable bike. They looked great but we wanted to get two and we wouldn't mind a used bike or refurbished. He suggested a shop down the street. But even the used ones there were similarly priced. Holy $H!# bikes are expensive.
Mitchel Whitmer (08/08/2020)
The owner personally gave me a call to discuss the service I received from the shop. He has offered for me to bring the bike back in to ensure all serviced components are in great shape. I appreciate his onus of service and offering for me to bring the bike back in.
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