Map
Detailed Information
- Place Types Lodging
- Address 11301 Metcalf Ave, Overland Park, KS 66210, USA
- Coordinate 38.9218007,-94.6662572
- Website https://www.marriott.com/hotels/travel/mciov-courtyard-kansas-c
- Rating 4.2
- Compound Code W8CM+PF Overland Park, KS, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I deleted my old post about this place. Over the last few days the front desk ladies have been the deciding factor in my review. They have all been so accommodating for example they know I just got off work and they place me as far away from loud noises as possible. Cars . people. Etc. They are super nice at front desk and they also try to help the customer as much as possible during a pandemic. Every room has been immaculate that I have stayed in. Wish they would just clean daily but covid prevents this . they have been accommodating to giving me receipts for rooms and making sure I know where 2 go and have what I need. Again. The front desk ladies are one of the best parts. This hotel is also great cause u CAN control the room temp to really cold or warm. Which some hotels have prohibited this. Ill be staying all month. One pic included.
The bed was very comfortable and the rooms were very clean. I was little disappointed there was no microwave in rooms but a fridge was. There was only coffee and cold drinks and yorgert for breakfast . I understand there are changes due to covert19 but the website was misleading and needs to update about cut benefits. A coupon to an Bagels shop or nearby donut shop would of been nice option for guest .
Rooms were nice and clean, staff was nice, there was some maintenance that needed to be done to the Courtyard to make it look nice like the picture. (Broken sliding glass door to the outside of one room made me question the safety of the area.)
Road trips are supposed to be fun and relaxing, but today had another adventure in store for my family travelling to Kansas City. Our tire ran over some kind of ragged metal that caused a slow leak, forcing us to stay the night in Kansas City for the night until a mechanic shop opened up. We quickly found a great AAA deal at this Marriott and stayed the night. The following morning my two boys were ravenous upon waking, so I set out to pick up the grab and go breakfasts from the lobby. It was very early as I was met by RayLynn at the front desk. I noticed that the breakfasts weren't ready yet and rather than turning me away, RayLynn put together some breakfast bags right there for us! Amazing hospitality! I returned to the room and my boys ripped into the breakfasts as we set about our wakeup routines and prepared to check out. I definitely recommend this hotel and look forward to RayLynn's hospitality again. Thanks Marriot!
Please save yourself a headache and book elsewhere.nnThis hotel is not a 3-star hotel. It’s an old, ran down place with HORRIBLE service. They are scammers. I booked through a third party for the Friday night I was arriving in town. I called and asked about a late check-in and was told that I needed to call back in the morning since my reservation was for Saturday-Sunday. I proceeded to call back in the morning, thinking I made a booking mistake. When I called in the morning, I was told my reservation was actually for the night before and if I wanted to stay that day, they would have to charge me. Long story short, the issue was not resolved. They didn’t offer a refund nor a stay for a night that I actually paid for. They took my money and laughed all the way to the bank. The third party (hint: PriceLine) told me their hands were tied and if the hotel wouldn’t issue a refund or book for the night, there was nothing the could do. I’ve traveled all summer at varying hotels and didn’t have this issue ONCE. Stay at the Hyatt, instead. Much nicer hotel, better service and cleaner facilities.
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