Map
Detailed Information
- Place Types Lodging
- Address 560 Westport Rd, Kansas City, MO 64111, USA
- Coordinate 39.0522954,-94.5935377
- Website https://www.marriott.com/hotels/travel/mciac-ac-hotel-kansas-ci
- Rating 4.2
- Compound Code 3C24+WH Kansas City, MO, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Service: The service was very excellent at this hotel! We came in a moving truck with a car carrier late at night, and there was no parking available on the sides of the hotel. The front desk person helped us find a parking spot and reassured us that our belongings would be safe for the night. He was also extremely personable when checking in.nnRoom: The room had a modern design and was very clean. The beds were very soft and easy to sleep on. The front desk person placed us in a room that allowed us to watch our vehicle from the window, which was very thoughtful of him. We appreciated that very much! Since there was a lot of activity going on around the hotel (bars), there were a lot of loud noises outside of our room late at night. I understand this is not something the hotel can control.nnOverall: I enjoyed my stay at this hotel. The staff were very nice. The location was not ideal because the night we arrived, the streets were very busy and it was hard to park our vehicle. I would recommend arriving early in the day to make parking easier on the weekends.
Very nice staff and clean looking room. As soon as we arrived the hotel air-conditioning broke and remained broken during our 2 day stay. But the staff told us about the issue when we arrived and graciously offered to transfer us to another hotel. The location is amazing as you are in the middle of Westport which has great bars and restaurants all within a 3 minutes walk.
Location is perfect.nPrice similar to other hotels around.nVery clean and FREE parking is a plus.nSurrounded by many great restaurants.nComfortable beds.nCons:nBathroom with glassy door feels less privacy.nThe potty seat was extra large in size which is not good for kids at all. My kid almost fall many times.
I stayed here a little over a week ago from a Friday-Sunday. This seems like a hotel that at one time was pretty nice, but, with time and maybe a pandemic, has gone downhill. Both Friday and Saturday night people were incredibly loud (screaming down the hallway). This didn't just happen once per night; rather, it was on-going. There were clearly hotel room parties, with volume peaking between 1-3 am. Other guests also had to tell folks to be quiet.nnThe hotel seemed to lack urgency in cleaning. The bottom floor smells a bit musty. There was a spill in one of the elevators, and a couple hours later when I used the elevator again, it was still there. This was not the only example of an unclean hotel. My hotel room floor was sticky. Housekeeping never stopped to provide new towels, toiletries, etc.
Horrible. Outdated, very dirty, deep scratches on the wall, mug stains on the countertops, smelled really bad. The front desk manager was a bit passive-aggressive. Not up-to-date with terms of Bonvoy Program. He said other properties shouldnt be doing upgrades and that I have only a certain amount per year. As their highest level member (ambassador) I have no limits at all, upgrades are at property’s discretion and based upon availability. All he had to say was there weren’t any upgrades available. Most AC properties do offer corner suites but he just said the only difference is “a couch”. I don’t recommend staying here. There are much better options downtown or in the Plaza area.
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