Greenstreet Cycles

Phil Rivera at GreenStreet walked me through a new bike purchase and was super friendly and helpful. Excellent customer service. Answered all questions thoughtfully and never felt rushed. He also went above and beyond to find me a bike during this pandemic rush and I’m so grateful. He made sure I had everything I needed to be successful. Definitely will be back for all my repairs and service needs!

Went in for an air pump, left with a Cervelo. Alex and Phil have been amazing to work with. Friendly, knowledgeable, and full of great advice. Shop is well stocked, clean, and there’s coffee - what more could you ask for? I wouldn’t hesitate to recommend this place to anyone.

Always a pleasant experience. And even when things aren’t right, they go above and beyond to make them right. Love you guys/gals!

Bought a used bike from the downtown Omaha location from these guys. I was looking for a solid road bike that wouldn't break the bank to see if I wanted to get into cycling or not. Found one here, went and checked it out and it looked good. Was told by the people working it was tuned and fully inspected before they put it for sale. Little did I know I would have to spend roughly $250 more dollars on adjustments/parts/tunes that 100% should have been taken care of by them. For instance... had to get derailleurs adjusted before I even went on my first ride since they clicked so much, had to get a new derailleur hanger, and a whole other tune from a different bike shop before I even felt comfortable riding it. Oh... and not to mention before I took it to another shop for the derailleur adjustment, I took it back to Greenstreet to look at and they said they took care of it.nnI have never written a review on any other company before but I have also never been disappointed in a company. I guess I was too trusting in the fact that a local bike shop was going to be up front and trust worthy. I would strongly suggest going elsewhere for any bike/service needs. I just would never recommend to anyone that they can trust these people.

Don't waste your time! Terrible service and no selection. We called ahead and they assured us that they had gotten in the type of bike we were looking for. When we arrived at the shop, they only had two of the type of bike we wanted on the floor (we wanted a hybrid bike - you know the kind you see about 90% of cyclists riding). We stood by the two bikes for over 15 minutes and no one even greeted us, much less offered to help us. My son and daughter then went and stood directly in front of the counter and it took the staff over 10 minutes to speak to them, upon which they were told they did not have any of the type of bike we wanted in our price range. The staff didn't even bother to come out from behind the counter to show us anything or give us an indication of when bikes might be available. Given the complete lack of interest in running an actual retail business (i.e. demonstrating basic salesmanship, greeting your customers, stocking products that mainstream customers would buy) I get the impression that this shop is just a hobby for the owners. If you are a triathlete who wants to buy a multi-thousand dollar road bike and are friends with the owners you may have a better experience at this shop. For everyone else, I suggest you go someplace else.